Thank you for shopping with Viva Shop ! We want you to be completely satisfied with your purchase. If you are not satisfied with your women's shoes , we are here to help.

1. Returns

1.1. You have [7] days from the date of delivery to initiate a return.

1.2. To be eligible for a return, your shoes must be unused, in the same condition that you received them, and in their original packaging.

1.3. To initiate a return, you will need to pay shipping fees please contact our customer service team at Whatsapp Number 01147851135 or Email vivashop83@gmail.com

 to obtain a return authorization.

2. Exchanges

2.1. We offer exchanges for wrong sizes -  defective or damaged products .If you need to exchange your shoes for the same item, you will need to pay 100% of shipping fees please contact our customer service team within [2] days of receiving your order.

3. Shipping

3.-Shipping costs for Exchange will be 100% of Shipping fees paid before

Shipping costs for Return will be100% of Shipping fees paid before .

Thank you for choosing

Thank you for shopping with Viva Shop ! We want you to be completely satisfied with your purchase. If you are not satisfied with your women's shoes, we are here to help.

Thank you for choosing Viva Shop for your Footwear needs! 
Have a Nice Day ..